Ryokanbook is a service that introduces the world to undiscovered,
extraordinary experiences through Japanese ryokans, making them accessible to everyone.
Features of Ryokanbook
What Is
01
Attractive ryokans, areas, and experiences
not found on major travel sites
※All support is available in your native language.
What Is
02
Our concierge creates personalized travel plans
to match your preferences
※All support is available in your native language.
What Is
03
We take care of reservations and all communication
with the ryokan on your behalf
※All support is available in your native language.
What Is
04
We provide chat support for transportation and activities
on the day of your trip
※All support is available in your native language.
Booking Process
Please make a reservation from each page.
※Please note: At this stage, it is a reservation request only.
Your reservation will be confirmed once the payment is completed via the payment link.
Consultation via LINE
※Transportation, activities, meals, etc.
We will propose a travel plan and make reservations for the spots you wish to visit.
Coordination with the ryokan
※We arrange details such as allergy-friendly meals, shuttle services, and other needs according to each traveler.
On the day of your stay, you can chat directly with the ryokan.
※Direct communication with automatic translation is available.
Frequently Asked Questions
You can either consult directly via the official LINE account (Ryokanbook Discover) from the Ryokanbook website, or submit a reservation request from the accommodation’s detail page. The Ryokanbook Guide will check the availability of your preferred accommodation, and after confirming the details, you will be asked to complete your payment. Until your stay, Ryokanbook will support your “extreme travel” experience through communication via LINE and other channels.
Please check here for more details.
Inquiries and support requests are available Monday to Friday, 10:00–18:00 (JST), excluding Japanese national holidays and the New Year period.
Payment is required in advance, once the accommodation’s availability and total price have been confirmed. Payments are processed through the online payment service Stripe.
Please check here for more details.
You can cancel up to 21 days before the check-in date without incurring a cancellation fee. However, if payment has already been completed via Stripe, transaction fees are non-refundable.
Please check here for more details.
Please contact us through the official LINE account (Ryokanbook Guest), where you can communicate directly with your Ryokanbook Guide, or submit your request via the Reservation Change/Cancellation Form.
All communication with your Ryokanbook Guide and the accommodation is handled via the messaging app LINE. You can select your preferred language (Japanese, English, or Chinese).
LINE download links:
iOS：
https://apps.apple.com/jp/app/line/id443904275
Android：
https://play.google.com/store/apps/details?id=jp.naver.line.android
On the day of your stay only, you can chat directly with the accommodation through the official LINE account (Ryokanbook Guest). The chat includes an automatic translation feature, allowing smooth communication even if you don’t speak Japanese.
Please check here for more details.
Ryokanbook supports Japanese, English, and Chinese. When registering for the official LINE account, please select your preferred language. Language support at each accommodation may vary, but you can communicate confidently using the Ryokanbook Guest automatic translation chat.
Please check here for more details.
The Mission of Ryokanbook
A ryokan embodies everything about traditional Japan —
the cuisine, the baths, the culture, and the spirit of hospitality.
In the areas where ryokans are found, you can still encounter
untouched landscapes, hidden villages, and moving experiences
that capture the essence of Japanese culture.
Many of these experiences are still hard to access.
Ryokanbook is a service that shares these undiscovered,
extraordinary experiences through Japanese inns,
making them accessible to everyone equally.
Through the window of a ryokan,
discover a Japan you’ve never seen before.
